The Funnel Wins, Not the AI Welcome back to Founder Mode! There is a moment that happens in almost every AI deployment we do. The team gathers around the AI call. They listen to it. They analyze it. They debate whether it sounded natural. Whether it asked the right questions. Whether it could be improved. And I get it. The AI call is visible. It feels like the product. But more often than not, the real problem has nothing to do with the call itself. At Pretty Good AI, we have learned this...
4 days ago • 3 min read
When AI Agents Go Rogue Welcome back to Founder Mode! In this episode, Jason and I did something a little different. No guest. No big prep doc. Just two founders talking through what we are seeing right now with AI agents, chief of staff tools, and the shift from chatbots to systems that actually go do work. We talked about why AI feels more broken when it takes action, why the right mental model is a junior employee and not magic software, and why communication may matter more than ever....
9 days ago • 4 min read
Rules Nobody Questions Welcome back to Founder Mode. There is something I have started to notice more and more as we build Pretty Good AI. Most businesses run on rules that nobody questions. Not because they are right. But because they have been there for a long time. They live in conversations, habits, and assumptions. They get passed down from one person to another. Over time, they harden into policy. Then AI shows up. And suddenly, those rules have to be written down. That is when things...
11 days ago • 3 min read
The Future of AI-Built Software with Nima Keivan Welcome back to Founder Mode! In this episode, we sat down with Nima Keivan. He has built autonomous systems in both robotics and software, and now he is focused on one of the hardest problems in AI-built software: reliability. We talked about autonomous coding, why code generation is no longer the main bottleneck, and what it takes to move from a demo to real production software. This one was a strong reminder that writing code is only a small...
16 days ago • 3 min read
The Sunk Cost Trap Welcome back to Founder Mode! There is a pattern I keep seeing that has nothing to do with AI models or technology. It has everything to do with people. Teams hold onto broken systems long after they stop working. Not because they believe in them. But because they already paid for them. At Pretty Good AI, we run into this all the time. The hardest part of implementation is not building something new. It is helping people let go of what is not working. And that is a much...
18 days ago • 3 min read
The End of Prompt Engineering with Dennis Pilarinos Welcome back to Founder Mode! We’re in the middle of a shift. Not a small one. Not another tool. Not another framework. A real shift in how companies get built. As I said in this episode: “It used to be build the product, hire the team, scale the ops. Now it's design the system, orchestrate the agents, and make the calls that can't be automated.” That’s the job now. And if you don’t see it yet, you will soon. AI Isn’t a Tool Anymore. It’s a...
23 days ago • 3 min read
Automation Without Visibility Is Dangerous Welcome back to Founder Mode! I keep seeing the same mistake. A team finds a task they hate doing by hand. It is slow. It is repetitive. It feels like the perfect place to automate. So they set up the workflow. They turn on the texts. They schedule the follow-ups. They build the sequence. Everyone feels productive. Then the system breaks trust. Not because the automation failed. Because the team automated something they did not understand. That is...
25 days ago • 6 min read
AI Agents Are the New Employees Welcome back to Founder Mode! For a long time, the founder's job was pretty clear. You built the product. You hired the team. You scaled the operation. That is still part of the job. But it is no longer the whole job. What is changing now is the layer above all of that. Founders are starting to manage AI agents the way they once managed software tools, contractors, and teams. That means less manual work and more judgment. Less clicking and more deciding. Doing...
27 days ago • 4 min read
AI As a Mirror Welcome back to Founder Mode! When teams talk about AI, they usually focus on one metric. How many calls did it answer? How many tickets did it resolve? How many hours did it save? But after building Pretty Good AI and deploying it inside real operations, I have learned something different. The real KPI is not what the AI handles. It is what it exposes. AI is not just automation. It is a mirror. And sometimes what it shows you is uncomfortable. We Thought It Was a Demand...
about 1 month ago • 3 min read